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Original Comment I have always been happy with AAA services up until yesterday. Not a good experience! I talked a friend into getting AAA & regret it. Yesterday evening he had a flat on his truck in Grinnell IA. He called AAA & sat in his truck for over an hour waiting on help. He couldn't get the lug nuts off so he called for help. He finally contacted me & I went and got him. He was told the service provider didn't pick up their phone. Then in the middle of the night his phone went off & he was given a time between 8-12 today. He would have had to sleep in his truck had I not been home to take his call. This isn't acceptable!! I had him call back & I talked to a guy & he kept saying they couldn't do anything because the dispatcher had been trying to get a hold of the tow company. He said the tow company was in Grinnell & the name is Compass Towing. Grinnell is a small town & I've never heard of it. To my knowledge Larry hasn't had a call back since the middle of the night when he was told it would be between 8-12! Why do we even have AAA!!? If he can find somebody to help him will AAA pay for it? It's a shame that AAA doesn't have better service people. If they're going to sign on to do this then they need to be available...even in the evenings. So disappointed in AAA right now!! Not sure it's worth our money any longer!

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