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Original Comment My wife and I had our eye examinations and our prescriptions filled through Visionworks in Fort Lauderdale, Florida. Long story short, it took six weeks for us to get both pairs of glasses back on receiving these glasses my set are broken and the glasses are very loose in the Lindsey area, and my wife's nose is bruised and bloody from her glasses. I don't understand number one wanted took six weeks. I never got an answer and we tried to get them adjusted the other day and they're exactly the same as they were when we went into the local store. The local store manager was little or no help, I asked him to find out why my glasses were taking just as long as my wife's glasses, who Her lenses and frames were delayed because they put the wrong prescription in her frames. But I didn't understand why mine were as late or even later, when there was no known issues. When I asked the general manager, I never we never got a straight answer on why the glasses took six weeks, I don't know if that's common practice but let me tell you we were told 7 to 10 days and I didn't called him until the beginning of the third week to find out what was going on . I thought companies are all about customer retention and not alienation. We're nobody but we do have family and friends that need some type of eyeglass prescriptions and when if they ask us a Visionworks is not gonna be number one on our list by any means.

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