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Original Comment I placed an order in June for a ring for a wedding. Your company claimed it would be arriving by Sept 11 on back order. I called Aug 21st to get a tracking number and find out if it was shipped. A employee told me it was being prepared for shipping and should be received by Aug 25th. Today Aug 25th I called your company and asked for details to be told that the other person I talked to was incorrect and that estimated shipping would be by Sept 26th. The wedding is Sept 16th thats why it was critical for it to come by Sept 11th. I asked to speak to a supervisor just to be told "no" that it wouldn't be ready til Nov 26th I don't understand the obsurd and ridiculousness bad customer service your company has showed. Just to be told sorry and They will send a $25 voucher. Its bad enough we will not have the ring but the audacity of the employees that show no care and little help

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