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I believe this company need to be investigated and employee need to know what they are talking about nd need better training especially in arguing with customers.. I started up a new account and moved in my place in April, WHY do I have a 1600 dollar light bill got assistance with 445 and just paid 720 and still have 400 to pay off I don't know how you all calculate or what is going on but dealing with you all ppl can even make a living .!!! Some people are barely making it and these light bill should be way far more affordable .!!


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