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Original Comment Been a dish customer for 20 years, was offered a plan and a price for guaranteed 24 month, this offer was from a person in their loyalty department. Then I got my next bill and it was incorrect, called dish was told someone would review the recorded call and call me back. Ruby called me back on Saturday night 7:30 pm and said she reviewed the call and results were in my favor but they could not and would not honor what I was told previously, so I had two options accept the higher monthly bill or turn off service, said she was the highest level of complaint and basically take it or leave it. Very frustrated!

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