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Original Comment Several times in the last few months, the WM driver slows down near my residence, but does not stop or pick up my can. The can is by the road the night before pick up and the lid is completely closed and yet the driver skips me. <br /> <br /> Last week the driver slowed down, but did not pick up my trash. I called this past Monday to schedule a pick up and lodge a complaint against the driver because the issue was continuing. I had to wait until the next day for pick up. <br /> <br /> THIS week, the driver AGAIN slowed down at my can, but did not attempt to stop and drove right by. Again, I had to call WM and ask for pick up. I should not have to remind WM to do their job weekly. When a customer pays for pick up it should not be my responsibility nor should I feel like I have to watch the driver and then call every week to beg for a service I'm paying for. I have videos of each time the driver skips my residence and all WM will tell me is, &quot;Gee we sure are sorry; we'll send somebody tomorrow&quot;. They fail to recognize that I'm having to monitor their work (or lack thereof), take the time to call WM and then wait another day for pick up. This company should be reliable, responsible and pick up the trash of all customers who pay, have their can in place and follow the rules.<br /> Why am I begging for a service I pay for?

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