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Original Comment I bought a GE refrigerator and oven on 4-16-23, they were delivered on 5-9 23 and we started using them on 5-14-23. On 11-12-23 we noticed the temperatures of the refrigerator dropping. On 11-14-23 I made my first call of 16 to GE for warranty help. I have been stood up on 3 different occasions by their choice of repair options. Today, 12-14-23 someone was supposed to be here between 8 and 5. At 6p.m. I received an email saying my repair date has been rescheduled to 12-27-23. There is no way for me to call them to request an earlier date, or to get any information at all. I went to the store where I bought these products (ABC Warehouse, Ft Wayne IN) on 11-30-23 and spoke to Kevin Hauff, who sold me the items, only to be scolded for not buying their "extended warranty" and got the brush off from them. This is ridiculous that GE has such inferior products and can't provide the warranty service they claim they offer and the stores don't do anything but make you feel bad for not paying extra for help if it is needed. I'm going on 33 days without a refrigerator that I paid $1400.00 for and looking at another 2 weeks until someone comes to do diagnostics on it and then who knows how long until it actually gets fixed. And all during the Thanksgiving and Christmas holidays!!! I will NEVER buy a GE piece of junk again!!!! And, I have realized that I am not alone in this dilemma, everywhere I look, the reviews and complaints are the same! How can GE be ok with this? I am sick of your "no customer service" and your "it sucks to be you warranty"!!!!!!!!! I am now going to be forced to join all the social media groups stuck in the same dilemma, and report to BBB and seek legal council. Not at all what I thought when I put my trust and faith into your product and company. Anyone affiliated with GE should be ashamed of themselves!

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