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Original Comment I tried to call corporate however the automated system does not give the option to discuss Red Lobster. So therefore a comment it is in as humble as I can be. A recent visit to celebrate a friend's birthday was anything but a celebration. We went to the Jensen Beach, Fl location for lunch on Sunday 1-21-24 and waited up front about 10 minutes before the hostess appeared to seat us. She then sat a few other tables while we waited for a server, he arrived and took multiple table drink orders. He was very nice yet inexperienced and had issues meeting the needs of customers, meanwhile no other employee came out to help him. Customers were getting upset all around us, our drinks took long, food longer and honestly was disappointing. Still we waited so I could pay the tab, that wait was so long I thought about leaving but did not want the server to lose out. I went looking for a manager as did other customers, some left, I found my server gave him my credit card and he was gone for over 20 minutes so I could not even leave like others did, He finally came out of the kitchen with the manager and she avoided conversation. Said she was short staffed meanwhile the lobby was filling up with new customers waiting to be seated, I paid and tipped my server because honestly it was not his fault. I advised the manager she could have come out and let your customers know they were short handed and we could have decided to stay or go. Why write this well because good service and good food are worth the money spent, that experience was not worth it and established a negative image of what we once viewed as a good place to eat. Take a look at how things are being done so you don't lose more customers.

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