Posted by Jeffrey Sternitzky
Dear Mr. Jeff Sternitzky
Thank you for contacting us about HORMEL® Canned Ham 3 Lb.
We will not be replacing your coupon or sending you product. The coupon you received could have been used on any product in the HORMEL FOODS portfolio, not just canned hams. Also, you received it 14 months before it expired, which we feel is more than enough time to utilize the discount.
Sincerely,
Alex
Manager of Consumer Engagement
Ref # 04918700
I thought it was just wrong. Here is my comment:
Thank you Alex for your response. Apparently you do not have a clue what the COVID 19 has done to the food chain. Shelves were empty for a long time and that coupon was not 15 month long.
I'm not going to make excuses. I should of contact you before the expiration date, however the Safeway manager assured me the ham was on order and it has never shown up to this exact date. I have verified this again yesterday and the Manager does not work there anymore.
Well next time I have a bad product from your firm, I will not do any courtesy call and just report it.
It's a doggie dog world out there and I can sleep at night for being truthful, can you say the same. I doubt it.
Jeffrey Sternitzky
I think I will share this story to your competitor's and etc...
