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Original Comment I have never used Netflix in my life, yet they have apparently allowed somebody to fraudently use my details to open an account with them. I have spent two days repling to e-mails from them which reply by stating the reply e-mailbox is not manned so give another e-mail address to contact them on. When you contact this e-mail address the exact same thing happens. I have thus just spent 10 minutes on a call to the US (I am in the UK) being spoken down to by the most rude and patronising person I have ever had the misfortune to call. (Tracey) After persistently cutting in across me I asked if I could actually finish my sentence to which she replied 'No, you cannot' and proceeded to shout over me. When I asked to speak to somebody more senior Tracey proceeded to tell me she is the most senior person there (she is a supervisor in the call centre) She also claims that she does not know of any regulatory authority that audits or regulates Netflix. The upshot is that they refuse to tell me any details regarding the person who is defrauding me, even though they admit the card used is being investigated.<br /> Apparently the responsibility to prove who the fraudelent card is being used by is MINE!<br /> Fantastic, Netflix!

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