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Original Comment Just wondering why ! My husband and I just signed up with Verizon and just got our first Iphione and Smartphone. We couldnt understand why we were using so much data since we have wi-fi in our home. So we called customer service twice and they told us we must be doing something outside of wi-fi area, well, we knew we weren't but redoubled our efforts to be careful and it got worse. well,I called for the third time and was asked if the data was turned off while using the wi-fi. WHAT ???? How come no one asked us this before, how come no one explained this ? we told them we were new customers and didnt understand the new phones or plan very well..... Maybe they want us to go over our usage ?????? After much wasted time, the problem is solved. I just feel bad for the people that aren't as persistent as me. Get it together Verizon.

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