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As I am researching on Mitsubishi to understand if its purely unlucky of me to get bad service or is it truly Mitsubishi care attitute, i came upon this site. I am from Singapore and i founbd it extremely difficult to provide feedback to the management, my email feedback is received and replied by the same team who provided me bad service!!<br /> <br /> I purchase a Fridge which broke down, When i called the manager state that without warranty card they will charge me. When i informed i have proof of purchase, he rejected. Next he question if my receipt is real saying it doe snot state the serial number. He even question my purchase date saying thatsd an old model. He was rude period. When i wrote in to complain, another service mgr reply saying its an expired model but since i have receipt they will extend teh warranty to me. They do NOT acknowldeg that they have provided a bad service, rather, they think they are 'giving' me a service to extend teh warrant even tho i made a 'mistake' by not sedning in the warranty card. What a service!!!! <br /> <br /> How can i feedback to the management whom may care?


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