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December 17th, 2012<br /> <br /> Monday<br /> <br /> <br /> <br /> Discount Tire<br /> <br /> <br /> RE: 4 tires purchased 9-22-2011(see attached)<br /> <br /> Dear Manager:<br /> <br /> I purchased 4 brand new tires the receipt and warranty are hereby attached. The tires were installed on my 2006 SC Lexus at 25000. Miles. The warranty provides for 30000. Miles/tire tread depth of 3/32 or less/ or 3 years.<br /> <br /> On December 12, 2012, I had continued maintenance work done at Bell Lexus with an odometer reading of 32115 miles. My service center contact at Bell is Robert Luger who advised me that our front tires were at 4/32 and rear at 6/32 which indicated wear at 15 months/7000 miles from the date of purchase from Discount Tires.<br /> <br /> My Bell Lexus advisor indicated that the tires should be replaced in @3000 miles-5000 miles. <br /> <br /> My wife Lynne Peters drives this car exclusively and averages @4500 miles per year. I feel that we should not have to continue to drive for another year with the potential for more wear and tear on the tires to place her in a presumptively dangerous driving condition.<br /> <br /> To resolve this matter before it becomes dangerous or the tires need to be replaced, I propose that you replace the 4 tires with an upgrade &quot;run flat better tire&quot;-of course, I will pay the difference. Also, I propose a full credit, with tax and other fees be given. Bell Lexus also performed a wheel alignment at a cost of $145. plus tax, which I request also be done or reimburse me for.<br /> <br /> Thank you for your prompt attention to my requests.<br /> <br /> Sincerely,<br /> <br /> /s/<br /> <br /> Michael Allen Peters


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