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Original Comment DO NOT subscribe to Century Link. We were with Qwest and then CL for 56 years and never had a problem until CL got involved. I was charged late fees for 3 mths. I pay electronically thru my bank and have verified all 3 pmts were at CL on time. They have NO customer service. The people you talk don't give a rip about you and only read from a script as to what you have not done or did wrong. I had my internet disconnected &amp; on my final bill they charged me for 3 more mths after I was disconnected. I finally wrote a letter to their corporate office in CO and got a call from a gentleman. He deleted all the late charges and told me to wait until I got a REVISED BILL to make a payment. I called those terrific 800 numbers and continue to get someone out of the country which, incidently, I always request to speak to someone in the USA. Each person gives you a different answer.<br /> I was also told I needed to dispute my bill in writing and if it was approved, they would send a corrected bill. They said that if this was not taken care of in 60 days, it would be sent to collections. I have talked to CL a total of 5 different times since 12/12/12. As of this date, I have received 5 closing statements and they all show the incorrect amount. Today I was told by Crystal in Finance Dept that she would contact their Business Office to &quot;make sure&quot; I got the correct bill. Guess what - I got disconnected. Called again and got disconnected again. I then spoke with Christopher in MN who said I should pay the revised amount and that would close the account. Should I believe him?<br /> Frustrated and would NEVER recommend Century Link to my worst enemy!!!

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