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Original Comment I ordered dozen roses,chocolates,and teddy bear for Valentines day on Feb 11th 2013 to deliver on Feb 12th 2013 to my wifes office. Iam first time customer. first they over charged me for a RUSH delivery which I never requested,had to call and request refund on that was told opps mistake!!. flowers were NEVER DELIVERED AT ALL on FEB. 12th as promised. Called on the 12th said not there problem check order with FEDEX.. i called FEDEX gave tracking # Fedex said that PRO FLOWERS only sent them the # BUT NEVER SENT A PACKAGE with it for them to ship. Need to call Pro Flowers. They said would send another order but OFFERED DELIVERY FOR FEB 15TH OR 19TH ONLY available.(Valentines on 14th) Said NO give me refund!! Please Never Pro flowers they don't care about CUSTOMER!!!!!

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