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Original Comment We were in Batesville, Arkansas for a Southern Gospel Singing Convention. We made reservations on Friday the 8th. For Saturday night the 9th. I gave them my credit card number when we made the reservations, told them that I did not want to leave it on this credit card, it was a company credit card but when I made the reservations it was the only one I had with me. I was assured that it would not be charged to that card until we checked out. When we arrived I told the clerk that we did not want to use the card that I gave at the time the reservation was made and that I wanted to pay cash for the room. She informed me that I could not do that. She said that it had to left on the card I reserved it with, and she would take my cash but that it would also be charged to my card that the charge would be refunded in 5 to 7 days. I told her NO that I did not want to charge it to a card that I wanted to pay cash and she informed me that if that was the case then I could not stay in that hotel. So I told her fine that we would go somewhere else and would never stay at another comfort inn or choice hotel as long as we lived. She said "fine" and we left and went across the street and got another room and paid with cash.!!! I want my choice member number cancelled as I will NEVER use it. How ridiculous is it that someone in this country will not accept AMERICAN GREEN CASH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will never stay in this brand of hotels EVER. We are senior citizens, business owners, and do a lot of personal and business travel. We have been staying in Best Westens hotels approx. 25 to 30 times a year and have a best western points card. This hotel was only chosen because it was the hotel the convention recommended to us. The complaint was also filed with the convention coordinator. THANK YOU FOR NOTHING!!

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