Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I just picked up a Certified Pre-Owned 2012 TL w/Techpackage on 4/6/13 from your location. After examining the car I came across a few issues before I even left the lot of the dealership. I told the salesman who I was working with the problems that I noticed and the guy had me write the issues down on a &quot;we owe you&quot; form. And since it was too late to do work on the car, I brought it back to the dealership on that following Monday 4/8/13. My car ended up being held at the services department until 4/15/13, do to wrong parts being ordered and, and misplacing the package after Fedex delivered the items. During this time, of waiting for my car to be finished. I looked over what the 150 point inspection entails. And noticed the issues that I had with my car (Audio buttons did not work/ rearview mirror was broken/ driver side rear tire was missing a lug nut/ passenger rear tire, constantly leaking air/ inside of the car smells like cigarettes/ the head liner has cigarette burn marks/ and the trunk smelled like rotten fish). Based on the 150 Point Inspection, all of these issues should have been taken care of before the car was put on the lot for sale. So now I personally feel like, what else may be wrong with the car that was not properly certified, what if the engine malfunctions soon, or the transmission dies, because the car was not properly inspected. I truly feel cheated, and that the workers do not care about their customers, as to how the website and dealership make it seem like you do. I am really shocked that this kind of thing would be allowed, especially since Acura is supposed to be a luxury brand. I really do love Acura, and this is the 4th car that I switched into from your location. I would appreciate if someone could make sure something like this does not go un-noticed anymore. And on top of that, the day I dropped my car off, I got a parking ticket, because my car was left on the street, even though I dropped it off early in the morning before meter parking started.<br /> Thanks for taking the time to listen to me vent.

Feedback

Your Name

Your Email

Verification