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Original Comment May 22, 2013<br /> <br /> <br /> <br /> To whom it may concern:<br /> <br /> <br /> <br /> I am Sheila Love, a loyal customer to Acura Financial for 28 years. I have purchased every car I have ever owed from John Eagle Acura. I have always paid my accounts on time. At one point I bought two TSX &amp; two TL's at the same time and paid them both without any late payments. Now I am in desperate need for you to come to my aid. I have been diagnosed with a terminal illness that there is no cure or treatment plan for called Sjogrens Disease. I am deteriorating at a rapid pace and am trying to get my affairs in order. David Timothy Peyton has been named as my guardian and has a Power of Attorney to make all my decisions if I am unable to do so for myself. I will send the Power of Attorney papers if you need them.<br /> <br /> I have not been able to work since Feb 2013. I do not receive any sort of income and we have applied for social security disability benefits but that has proven to be a task in itself and is taking forever to kick in. We were told it could take anywhere from 4-6 months before we see anything from the SSI. The medications, daily doctor visits, hospital stays and constant testing has drained all of my savings.<br /> <br /> I leased this car 3 years ago. At the time of the lease, I was told by John Eagle that the lease was 3 years and the mileage was 15,000 a year. I did not read the agreement because I trusted them and had developed a relationship with them over the years. My mistake. The lease was for 4 years, the mileage is 10,000 miles per year and the note is $600 a month. I was taken advantage of by John Eagle Acura.<br /> <br /> We took the car to John Eagle last weekend to have them appraise the car to sell it back to them. They appraised the car for $20,000.00 which left me a deficit of $4,584.15. I have been in contact with Acura Financial to find out my options. Here is the case numbers and who I spoke to:<br /> <br /> <br /> <br /> Name: Anthony<br /> <br /> I can't afford to pay the negative balance that is left over. I have to make a choice to either pay for my chemo or pay the negative balance on this lease. No one should ever be forced to make that kind of decision. I have always taken good care of my credit and have always paid my bills on time. It really crushed me that the manager at John Eagle had absolutely NO compassion for my situation. After 28 years of doing business with them. His exact words to me were &quot;the people that used to manage here are no longer with John Eagle so there is nothing I can do&quot;. I would think that they would do something to help me out I'm having to make the choice to pay for my meds to extend my life or keep the car. I love my car but the reality is, I can't drive anymore and because of my health I won't ever have that luxury again. I am begging you Acura Financial to PLEASE help me resolve this so that I can go in peace knowing that there are good people out there who do care and who do appreciate loyal customers. The fact that I have stayed loyal to Acura and John Eagle for 28 years I think speaks volumes. Please look up my record to verify this. <br /> <br /> I have no choice but to give the 2010 Acura TL back. We will be keeping the 2007 TL because my nephew Raymond Arce has been paying for that car since the day we bought it. He's a good, hard, working kid who just needed some help trying to build his credit back up so I helped him with that. He has never been late and has taken immaculate care of that car. You can look up the service records and payment history. I believe in paying it forward when you can and giving back whenever possible. It is my wish that the equity in the 2007 Acura TL be transferred to Raymond Arce. <br /> <br /> If I could do anything in my power to make all this go away and get my life back I would do it in a heartbeat. Unfortunately it is not in the cards for me. I am trying to deal with what I have been dealt with the best I can. I beg you to please help me to resolve this matter. Time is not on my side. <br /> <br /> <br /> <br /> <br /> <br /> Thank you for your consideration,<br /> <br /> <br /> <br /> Sheila Love

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