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Original Comment If you call don't talk to CHARLES or JUSTIN they are VERY VERY RUDE. They really need to be trained on how to talk to people on the phone and how to listen before they cut you off. Also if you are told Warren will call you back he does not My suggestion is that you do not hang up until your problem is resolved. Sara, Sheri, Julie, Ashley are very polite and good at customer service and at least listen to what you have to say. Make sure you take a video of everything you return including you sealing the return package. Things disappear between the time you send it and after they receive it. I feel if I had know how much of a problem I would have with them we never would have gone with them.

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