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Original Comment We were victims of a scam involving a Spirit flight + Dollar Rent A Car online reservation on July 16, 2013. In spite of waiving all nonessential (non-mandatory) options at the Dollar Rent A Car counter when we went to pick up our car, we were charged an extra $638.92 before we could get our<br /> vehicle at the Dallas/Fort Worth airport. We have since discovered that Texas state law forbids rental companies from mandating most of the extra charges we incurred. It took no less than 40 minutes for us to complete the transaction, even at that, and then we got to select our vehicle--from three available that could accommodate us and our two 17-year-old grandchildren. We are requesting a refund of the unwarranted but &quot;required&quot; extra fees. In the last 10 months we have traveled to four states<br /> and made online flight + car reservations. Our other three experiences were<br /> very different from this one--nothing unexpected at the airport and very efficient friendly service with no added expenses.

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