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Original Comment I Have Had My Accts At Hsbc For Many Years I Have Always Loved The Service In The Branch On 92nd St Until Sept 12 2013, On This Day The Line Was Long And As Always Slow Even Slowwer (clocks Were Removed So Costomers Cant Keep Track Of Time) Since They Cut The Windows Down To 3 One Is For Buiss,1 Premier ,1 For The Rest. Arfter Getting To The Window I Say Who Do I Complain To About This. After The Teller Tells Me Corporate Made These Changes The Manager Can Give Me The Number I Proceed To The Manager He Tells Me I Can Complain To Him So I Do He Starts Lying To Me I Remind Him Im In This Bank 2x A Week He States Premeir Costomer Get What They Deserve I Should Put 100.000.00 In The Bank. I Told Him He Can Go (profanity) I Reached For His Buiss Card He Snatched The Whole Tray Of Cards I Asked Him What His Name Was, He Gave Me First Name Then I Said Whats Your Last Name He Said None Of Your Buissness So I Reply (profanity)and Stormed Out .my Co Worker Was Still In The Bank She Told Me He Had My Acct Numbers From The Teller So I Went Back In And Wanted His Name So I Can Call And Complain He Said He Was Gonna Call The Cops I Said Please Do, But I Seen Another Batch Of Cards Behind Him So I Snatched Them He Chased Me Till I Put Them In My Bra He Continued Behind Me Calling Me A Two Bit Lowlife .however When I Reach Home I Called The Costomer Service Number And Made A Complaint ,and Was Informed This Is Not Hsbc Policy And How Sorry They Where I Was Treated This Way And At No Time Should He Have Refused To Supply Me With His Buiss Card. So Today In The Mail I Receive A Letter From The Manager Saying He Is Closing My Acct. So I Call The 800 Number And Im Told He Has This Right I Really Dont Understand Is Mr Thomas Zippilli Right That Only Premeir And Buissness Is The Only Accts That Get Respected In Your Bank .

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