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Original Comment Century Link does not provide good standard customer communication practices. I responded to a phone promotion for a Prism package with phone &amp; internet. I requested an email confirmation of the agreement. I am told Century Link does not and will not provide me a written copy of the details. Since all contracts are a meeting of the mind, and CL will not confirm their understanding of this meeting of the mind, I canceled the verbal agreement. <br /> I don't understand their lack of transparency, I don't want to do business with them. They can't communicate. Therefore,I don't trust them and I am looking for another provider of phone and internet services. I am, F Judy Brown, a senior who wants to do business with an honest and forthcoming communication provider.

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