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Original Comment my name is Joanna OliveiraI would like to complain to the Metro company about a phone card that I had bought from Walmart in Modesto on McHenryAvenue on October 31st 2013 for my oldest daughter's birthday she already had a phone of her own but it was disconnected due to nonpayment but we wanted phone reconnected I went to Walmart and bought the $50 card.when I asked the lady at the register if I bought this and it was disconnected could I still get it would it still work she said she thought it should .so I took the phone card to my daughter , I have the receipt ,she has the card, but when she tried the numbers on the back of the card she couldn't get it to work , she.called 611 number and they said that the card was not activated she tried even changing the phone number , but I saw the lady scan the card they told her to look on the receipt asked if it says activated anywhere on it& It does not say that it was activated .so I've been trying to call Metro to find out what I am able to do without having to pay more money feel that for all this trouble I am having to activate this phone again having paid the $50 I should be at least acknowledged that it was their fault please help me I don't like to make a big deal about things but this was a birthday present thank you very much Joanna Oliveira my email address is

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