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Original Comment On December 6, 2013 I made a call to customer service concerning a few things about my bill. I disconnected service with direct tv at the end of the year which was November 15 2013. This email confirms that your DIRECTV service has been disconnected on 11/15/2013 12:00:00 AM per your request. At this time, your account balance is (122.43). the following is from my direct tv account: <br /> 11/19/2013 Final Bill ($114.02) $0.00 <br /> 11/22/2013 CLink Billing $114.02 is what you paid not the full month normal because the account was cancelled.<br /> this is from my current centurylink bill: DIRECTV Monthly Charges <br /> <br /> <br /> 11/09 - 12/08 PREMIER 124.99 <br /> Monthly <br /> 11/09 - 12/08 Advanced Receiver-HD 10.00 <br /> Monthly <br /> 11/09 - 12/08 Advanced Receiver-DVR 10.00 <br /> Monthly <br /> <br /> <br /> <br /> DIRECTV Monthly Charges Total $144.99 <br /> <br /> <br /> <br /> <br /> <br /> Related Monthly Charges <br /> <br /> <br /> 11/10 Primary TV 6.00 <br /> 11/08 CenturyLink Bundle Savings -5.00 <br /> 10/31 Tax Adjustment -0.26 <br /> 11/09 Advanced Receiver-HD -10.00 <br /> Free HD Access <br /> 11/10 Primary TV Free -6.00 <br /> <br /> <br /> <br /> Related Monthly Charges Total -$15.26 <br /> <br /> <br /> <br /> <br /> <br /> Taxes, Fees &amp; Surcharges <br /> <br /> <br /> TV Service <br /> Sales Tax<br /> 1.12 <br /> New Mexico Gross Receipts Tax<br /> 6.41 <br /> <br /> <br /> <br /> <br /> Taxes, Fees &amp; Surcharges Total $7.53 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Total Television Charges $137.26 <br /> <br /> The second issue on the call was I was being billed by centurylink for my Verizon cell phones and I also got a bill from Verizon.<br /> <br /> The CSR didn't understand and or know what they were doing and even told me they were brand new. At least four times on the call I requested their Id number and a supervisor and I was totally ignored on my requests. I got placed on hold again for a fourth time and suddenly I get the if you wish to make a call please hang up and dial again.

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