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My name is Alicia Smallwood and I have been a valued customer of Netspend for the past 6 years. I have had fraudulent charges added to my account a few times and the issue was never resolved. Today 12/10/11 my account has been compromised again and I refuse to allow this again. All the representatives are telling me I need to wait for the merchant to collect their funds but there is no company name, no phone number, or address. It just states that the transaction is for payroll services in which I didn't sign up for. The location of the company states Reno, California. There is no such place as Reno, CA.


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