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Original Comment Oh and I forgot to mention that I when I made my reservation, I specifically declined all additional charges and needed a vehicle that would hold 5 people and 7 pieces of luggage plus a stroller. I was assured a minivan would meet these requirements and I was given the cost assured by the agent that the cost would not be more than quoted. When I arrived at Dollar, I was told the minivan would not work and I needed to rent an Expedition at Premium cost. I declined and figured we'd try to make the minivan work - which it did nicely. Bait and Switch????

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