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Original Comment I've been trying to transfer my membership from the Victor, NY location to the Webster, NY location for about a week now. In order to do this I've called around to both places and even went online to try and transfer it myself. The staff at both locations wasn't able to do it on their computers there, so when I tried to do it myself online it first said that there was no email attached to my membership and wouldn't let me log in. So I called the Victor, NY location and she put an email in, went back online, got a password change confirmation email and followed the instructions. Finally I thought I was getting somewhere....then I clicked the Transfer button and when I went to enter all of my information in again (name, address, phone #, etc) and clicked the NEXT button....it kept going back to wanting me to enter my info in!!! Your website needs to be more user friendly and actually work!!! All of this for just wanting to transfer a memebership, its getting annoying!

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