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Original Comment hi, my name is isha. i am having many problems with your customer service representative their name is Louis and charlea. i asked them where i have to file complain about this service and asked about any manager or supervisor. they do not provide either of them. when i try to talk with Louis and told him that your company do not do proper job to satisfaction to guest then he told me that if you want talk i will hang up on u. i am asking your management that that is right way to talk with us. you know in USA customer is always right. you cannot talk anything back. but that's what he did. i called for my family plan recharge. i donot like to talk to your customer service people. they are very rude. my main concern that my grand mother and mother both had accident last 2 month ago and they are in bed. if they want something or meanwhile any thing happen who is going to be responsible for this. i need that answer. second if you pay money for service if you do not get how do you feel. i am mentioning this to management of h2o wireless corporate office people. i called number of times to do my recharge at your corporate location. no one answer this phone. this is way you will lose business. do you really know that like me many people are suffering like this kind of customer service. my request is that try to put family plan recharge online. so we do not have to suffer like this in future. i need some kind of reply with your action. sometimes this thing is annoying to us.

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