Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Just another horrible experience with UAL. They do not give a dam about Priority Access, none the less Economy Passengers. UAl has proved a great point-BIGGER is not better. Got to the airport in Newark on June 9, 2014, TSA Security Point for United Premier Access is CLOSED! Great service-it sucks! So much for the joke of Premier Access. Gotta love how rude the United Employees are. Our flight was canceled due to ..&quot; Flight Crew Time Limits Exceeded...&quot; No compensation was ever mentioned to us-not to mention that we were told by United Customer Service in Terminal C to go down to baggage claim to get our bags-only when we arrive, we are told that our Priority Luggage is in a bin, so it would need to be delivered the following day. Not One Employee of UAL has any knowledge of what the hell is going on.......it is all a BIG LIE! Now there is no way to speak with a live body in refunds---it is all done via email to a big deep black hole, whereby no one ever gets back to you.<br /> <br /> I sincerely hope UAL goes out of business. They really do suck.

Feedback

Your Name

Your Email

Verification