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Original Comment I went online to move service and when it was on the confirmation page to select paperless it said you must enter at least one email address, I did again and it said the same, I tried five times, I called Ms. Taylor she said it was all done, I don't think the paperless took effect and I don't think she took off the Worryfree on my old address. I am disabled and my voice is not good and she hung up on me because she did not want to help someone disabled. I am sorry I can not speak clearly and wish I could get my voice back. <br /> I don't know if I have to call back to disconnect, change plans or read meter or paperless is set up? I called back but was on hold another 20 minutes. PSE&amp;G should not allow representatives just to hang up if they don't feel like working, it is really rude and difficult for someone with a disability. Perhaps repairing the online system or train representatives how to work with the disabled customers as well. Ms. Taylor said I can call August 31, 2014 just 5 minutes before my disconnect or go online when I am ready to leave. I did and now they are calling me August 5, 2014 trying to get in the house, I just drove all night moving to Florida, I did not need a 7am wake up call from the meter reader.

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