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Original Comment Today I called your Stevenson Ranch BevMo to be told I was going to be put on hold and was hung up on. Called back and was given to the Manager, who then put me on hold for nearly 20 minutes and the end result was the Manager lacked common customer service skills. I called the Golden Valley BevMo and spoke with Shelly who took my phone number and said she would get back to me within 5 minutes, she did and I got the product I was in need of and will now be traveling to the Golden Valley BevMo thanks to Shelly and her wonderful professional customer service skills and helpfulness.

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