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Original Comment Looking for action and results on my issue. you can reach me at 6145607084<br /> <br /> I spoke to customer service today. I was transferred to a supervisor and disconnected. Don't know where to go now unless I start over. I got credit for 2 months from my call then. A supervisor was supposed to call me a few weeks ago because it needed escalated to get satisfaction for the rest of the time i was overcharged. No one ever called. i called today and spent more time trying to get it resolved. i was told from the person i talked to she couldn't help me. She connecte me to her supervisor and i got disconnected after several rings. <br /> My employee discount was removed last January for no reason. 20%. I got a couple months credit but not all of it. That's what I want. I did nothing to remove the credit. I was not notified. I found out when I bought my iPhone 6 plus. The verizon salesman told me it was removed last January. i need credit for the months it was taken away for no unknown reason. This is one of three mistakes by verizon in the last couple of months. The other 2 have been resolved. <br /> I pay on time every month. My bill is good size. I am in good standing. I was told today no credit for all of it only 2 months. I can't accept that answer. I did nothing. It was your mistake. Please forward this to someone that can fix this for me. I am a good account and never had a reason to move to another company. I expect you will resolve this for me. <br /> <br /> THANKS MARK

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