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when booking online I accidentally put in the wrong date and because I did that they refuse to refund or change the date of the booking so I lost a hundred bucks that really bothered me, I will never book at hotel.com again they showed no compassion or care in the world about me.what was really sad it is I called 10 minutes after the booking mistake and they still wouldn't change or refund the money please don't book with hotel.com


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