Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment The absolute worst customer service ever! The only time I have been treated with respect is when I disconnected service a couple months ago. Then the&quot;loyalty&quot; department made all kinds of promises trying to keep me but I had already arranged other services. Apparently, you can get internet at 29.99 without bundling....surprise !!! I was told over and over and over that Internet price was only when bundling with TV or home phone...wait...home phone WITH unlimited Long distance!!! Oh joy!!! Who needs that? So I was screwed in to paying extra only to find out I really didn't need to if I would have &quot;just&quot; spoken to the &quot;loyalty&quot; department ... Yeah right what a joke!!! I ended up being stupid and coming back to Century Link because I only need minimum Internet and.....they promised to note my account of our earlier conversation if I'd come back. Well I have continued to pay at least 68.00 or MORE every month because of all their hidden fees and lies and.....adding things to my account that I never ordered or wanted. Hey if I don't notice then.....easy money x however many others getting screwed over by the lies and fraudulent services!!!!! Customer service people are Rude unknowledgeable, immature, unprofessional idiots! It takes hours to get nowhere after being transferred to every department available after waiting an hour...more precise 53 minutes to even talk to someone. <br /> <br /> I must give a shout out to the absolute rudest most condescending employee I spoke with who consistently talked over me and laughed at my frustration .... Really?? HANNAH IN BILLING!!! The worst of the worst ... Maybe give her a raise since apparently that is what Century Link prides themselves on.....horrible rude customer service!

Feedback

Your Name

Your Email

Verification