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Original Comment I'm a long standing Consumer Cellular customer which in and of itself ought to generate good customer service. Today, 02-21-15, I called your customer service center and originally spoke with representative, "Chris" at approximately 1:10 PM PDT. I called to purchase the Apple iPhone 6 Plus via your Easy Pay plan. Much to my chagrin, I was informed that due to my late last payment I was not eligible for that plan. How's that for credit!? I asked to speak with a supervisor and was given "Shelby." Ms. Shelby reiterated Mr. Chris' sentiments that I was not eligible for your Easy Pay plan. I asked her to check my payment history for any month. I always pay OVER the amount due monthly! If you too agree after looking over my Account and concur with your team--I'll give your competitor my business. It's going to be interesting to see where you go with this. Please acknowledge & advise ASAP. I'm tired of organizations accepting your money year after year until you make a request then, they have instant amnesia regarding your faithful repeat business you've provided them

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