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1.I received my delivery of a sofa sleeper that was the wrong color. The person at fault for this was the sales associate.<br /> 2.The entertainment center was damage, so i refused it. The entertainment had a crack and piece of wood was missing. I expect quality not damage merchandise. <br /> 3.They delivery my sofa sleeper but the delivery guys are too dumb to get it in. They speak and understand very little English. So they give up and take the sofa sleeper back to the warehouse.They have the nerve to say if they damage the couch they have to pay for it. Too much information that a customer does not need to know.<br /> 4.After they failed with the sofa sleeper they bring the entertainment center up. It turns out to be the same one that I refused to keep because it was damaged. All they did was paint over the crack. I felt like they insulted my intelligence by bring me the same merchandise twice already.<br /> 5.My sofa sleeper was delivered and they were able to get it it in. These guys were actually competent to get it inside.<br /> 6.The entertainment center was the same one that i rejected prior to this delivery. This time i kept it. I'm tired of my house being in a mess because the warehouse can't get it together and communicate with customer care.<br /> 7. I'm waiting on my new entertainment center some time this week.<br /> 8. Customer service and the warehouse need to communicate better. This is the worse experience I've ever had. Next time I'm going to do business with Living spaces.


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