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As you are aware, gas leaks are a serious issue that needs immediate attention. Therefore, I would like to call you attention to a badly mishandled gas leak by your company. I called approximately on February 1st and March 1st again to inform PSEG there was a gas leak located at my home in Montclair, NJ. Although I received a prompt check of the site with an emergency unit (who verified that the reading was 50-times above acceptable limits) no action was take until the end of March, at which time they verified the leak and determined a new gas line from the street to the house as needed. I stayed home from work on Thursday and Friday, as the repair crew started on Thursday (April 2nd) and needed the next day to finish. Unfortunately, no one showed up on Friday, nor was I informed of this. Not only have I wasted my days off from work, but the gas leak remains unresolved. This poor, negligent action puts homeowners and neighbors at unnecessary risk. An investigation into your response is needed at a minimum and a prompt repair, even if weekend action is needed is required.


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