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Original Comment The first week of March we had a very nice lady come to out door trying to get us to switch to Comcast. We were very much considering it until today. I have 4 young children and we were about to go outside to play this morning and I find 5 strange men in my fenced in yard. I was completely caught off guard. I demanded to know who they were and why they were on my private property. None of them spoke any English. Finally another man (that's now 6 strange men) comes into my yard saying they were from Comcast and they would be laying a line underground. I called Comcast immediately and I was even more upset from the response from their customer service! You see, I was not upset about the fact that they had to dig into MY lawn to lay a line that had not relevance to me or my family. It was the fact that they did not make an attempt to let me know that they would be in MY yard. Customer service extends beyond the phone. So all day I watched these "employees" dig into my grass, smoke and throw the butts in my yard, trample my bushes and kick, yes kick, at my dog. And what did customer service say when I called? Legally they don't have to make me aware of anything they do on MY property. Well, thanks Comcast! You have now lost some potential customers.

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