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Original Comment I bought a Kenmore about 3 years ago and I have had so much trouble with it that it infuriates me! I accepted that it would take about 45-60 minutes for a regular load to complete. I didn't like it but since I had just purchased it I didn't want to go through the whole "return it" situation. But as time went by it started tangling my clothes around the agitator and some of my towels were almost torn to shreds. I am so disgusted with this product that I will not buy another Kenmore!! I had to have a repairman come and still it does not work properly. I would love to see you replace my money or give me a new machine but since the warranty has expired I know that will not happen. Any suggestions?

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