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Original Comment From British Airways Executive Club Member<br /> <br /> <br /> <br /> <br /> British Airways and Chase Bank are committing fraud by falsely advertising the transfer of Chase points to British Airways when British Airways rules according to British Airways telephone representative in India makes it absolutely impossible to do so. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> We are unable to transfer our Chase points to British Airways after 4 hours of trying today. We have British Air Award Tickets on hold but we can't complete the transaction because When Chase tries to transfer the points, they get error message &quot;Invalid account number or ineligible to participate.&quot; The account number is valid. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> British Airways telephone rep says the reason the points won't transfer is because the names on the Chase accounts must match perfectly with the names of the British Airways Exec Club account. When you sign up for British Air Exec Club, the website instructs that &quot;all first names exactly as they appear in your passport&quot; and same for last name &quot;exactly as it appears in your passport.&quot; For me, that would be, Nancy Ann DuBro. For Gary, that would be GARY ARNOLD DUBRO. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> However, Chase credit card accounts has my name as NANCY A DUBRO - Chase does not require that your name on your credit card matches your passport exactly and today Chase says they can't change the name on our accounts to match our names in our passports. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> I'VE TRIED EVERYTHING BUT ACCORDING TO BRITISH AIR TELEPHONE REP IN INDIA THERE IS NO WAY FOR CHASE POINTS TO TRANSFER TO BRITISH AIRWAYS EXEC CLUB UNLESS THE NAMES ON BOTH THE CHASE ACCOUNT AND THE BA ACCOUNT ARE EXACT. BOTTOM LINE, THIS MEANS THAT NO CHASE ACCOUNT HOLDER WITH POINTS CAN TRANSFER POINTS TO BA. Chase telephone rep says they can't do anything about BA rules on exact name matching to passport, and Chase can't change names for the transfer of points. Do you have any ideas? We've hit a wall. <br /> <br /> <br /> <br /> Nancy and Gary DuBro,

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