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Original Comment Why can't there be a rating system of the Comfort Inn so people will know before their arrival what they should expect? My family stayed 8 days at the Comfort Inn in Gunnison, CO and had a fantastic time; everything from the staff to the rooms was enjoyable; the breakfast selections were numerous and tasty. Then on the way home on July 18, 2015 we stayed at the Comfort Inn (KS061) in Dodge City, KS and it was horrific! We had a non-refundable advance purchase of a handicap room with 2 queen beds. When we arrived we were told they did not have any handicap rooms with 2 queen beds, only 1 king. So why did they book the reservation and take our money in April if they know they couldn't accommodate our needs???? That is something very close to fraud. I would not let my grandchildren bath or shower in the tub which had a 5 inch band all around the tub of something that was yellowish and yucky; must assume the tub had not been cleaned in weeks. Something in the mattress poked me all night long as I struggled to keep from rolling to the center. There were few breakfast choices, but plenty of burnt scrambled (powdered) eggs with no seasoning. The afternoon desk clerk was of no help and the early morning desk clerk was either a gang member or a wanna be gang member and English was obviously a second language for him. PLEASE, Comfort Inns if you value our continued business, establish a rating system or correct the problems at your problem hotes.

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