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As a loyal Maytag customer for over 25 years that I have owned my home, I have found out that Maytag and it's employees are extremely incompetent and unconcerned about customer service or product liability and have the worst reputation for engaging with the three stooges of repair service who further damage the product they are servicing and the consumer's home. I finally spoke to a so called executive office representative named Micheal Alfaro who was as rude and uncaring about the liability the Maytag dishwasher and Wind appliance repair who Maytag sent to my home. He refused any assitance whatsover and told me to go back to Home Depot and get my money back! The dishwasher I purchased does not drain and leaks on my beautiful cherry wood floors. Wind appliance finally showed up this Saturday and the "technician" claime he "reset the drain pump" and other "adjustments". When I used the dishwasher for the fist time on Monday a horrible burning smell emanates from the machine and water poured out the front saturating the insulation in the front of the machine and dripping on my floors. After calling Maytag in a panic because I felt there was a fire buring in electrical system, all they would do is call the same crappy company, Wind Appliance, and have them come back-only Wind Appliance instead of treating this as a priority refuses to come out until four days later, thus leaving me with the uncertainty of the untold damage to the wiring and electrical system (maytag told me to shut my circut breaker) and not having a dishwasher for now another 4 days as well as the water damage. My fellow consumers, the only language Maytag will understand is a lawsuit and a class action is the appropriate mechanism to get that done. I will be contacting the best consumer law groups in the country to get the ball rolling so all similarly situated injured consumers can join in.


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