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Original Comment I contacted a Dollar customer service agent, who was unaware that agents do not raise their voices to customers who are requesting information regarding a car rental problem. I also emailed a Dollar web site, explaining the problem, without a response. I emailed the corporate office web site over a week ago detailing the problem, and was assured that I would receive a response within 24 hrs. 24 hrs have come and gone, and still no response. I assume how to address customer complaints comes from corporate headquarters, since I've been treated with indifference at all levels of the Dollar corporation. Needless to say, I would rather walk than rent a car from Dollar again. Your "customer service" needs to be fixed at all levels.

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