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We made the mistake of using dollar rental last week. We reserved 2 vehicles online mine was reserved at 87.00 and they charged me 197.00. My step dad reserved a car at 154.00 and was charged 450.00! I've been trying to get a hold of customer service all day and the lines have been busy. We will be taking this to the BBB and some investigative reporting services. From the other comments I've read this happens often. Hmmm do I smell a class lawsuit? We tried to talk to the agent at the rental office and she claimed they don't have managers in their office.


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