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Kenmore is servicing Sears purchases, makes sense. The design of the lowest end washer machine is poor. The water level NEVER gets higher than 1/4 of the tub and so it will not cover laundry that is more than a few items. Called Sears, Called Kenmore, and I am stuck with this model. Sears says 72 hr return policy...really who detects all the problems in 72 hrs...expect us to do 10 loads!!


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