Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I purchased 2 fans abougt 1 1/2 years ago and both are seldomly used. Yet, the light bulb in one of them burned out and I tried for days to get someone to tell me about a replacement. I had the bulb with the numbers on them but the co reply was that wasn't their bulb and suggested I get the model number from the top of the fan assembly which I did after locating a ten foot ladder to get the number. When I called Hunter, they informed me that wasn't their bulb and didn't stock it and suggested that they could get one for me for #12.00. When I told them these bulbs should last for years, they said that they supplied these bulbs as a service to the customer. Their customer service is the worst I have ever encountered. One thing in their favor is that they answered e mails promptly but every time with no viable information. They suggested I call their service number which I did. For 5 minutes I had to listen to various promotions for emergency alert buttons, a free vacation etc. When I pressed 5 as told, more promotions erupted. Lousy, Lousy, Lousy. They have no idea what customer service involves. I wonder how they stay in business. I will never recommend their products.

Feedback

Your Name

Your Email

Verification