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Monica, I read your complaint that you wrote on Jan 29:<br /> Posted by Monica<br /> 1/29/14 3:15PM <br /> <br /> BEWARE! Dollar Rent A Car added a fee for &quot;Loss Damage&quot; despite being told not to add any additional coverage. Our insurance company and our credit card company covers us. The charge was &quot;hidden&quot; in the long list of information on the receipt which was on a small device similar to a smart phone. We checked into the airport late at night with a small child and even if we wanted to read the contract, we would not have been able to until it was signed. We did not notice the additional charge of almost $200 until we got our credit card bill. Despite trying to work with Dollar, we are being charged this fee that we SPECIFICALLY declined. Dollar's reasoning is that we should have notified them before turning in the car. Very poor business to work with. Will NEVER use them again and have spread the word to others BEWARE.<br /> I agree with you Renter BEWARE, a total of #94.00 was added to my bill which I did not notice at the time that I returned the car. When I called them to inquire about the charges the person at Dollar Rent A Car, sated that SLI was $65.00, TRPP was $11.90, for insurance which I did not ask for because I had my own insurance and to add insult to injury they billed me for Facility Usage Fee, because they use the airport to pick up renter, and by the way The Dollar Rent A Car in San Juan Puerto Rico, according to the home office in Tulsa OK, &quot;This location is privately owned and handles their own subrogation claims. Customer Service cannot substantiate or refute a claim between you and the location&quot;. What a way to run a business.


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