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I Purchased A 10 Inch Asus Zenpad Z300c 1a/c3200/16gb Which I Had For About 6 Months. Tablet Is Still Under Warrenty. The Charing Cord Wont Stay In The Usb Port So I Sent It In For Repair. They Refused To Repair It And Wanted To Charge Me $198 To Fix It. I Explained That All I Did Was What I Was Supposed To Do Put The Charging Cord In The Port. They Told Me They Won't Fix It Because Of Physical Damage. I Asked Them What Damage Since My Tablet Has Been In A Protective Case Since Day One And Its Never Even Been Dropped. They Told Me That Since There Was No Recall For That Particular Issue It Had To Be Me. I Told Them That The First Tablet I Purchased Worked For 2 Days And I Sent It Back And They Sent Me A New One So Their Products Do Have Defects And That This Is One Of Them. I Said The Usb Port Was Faulting If It Stopped Working And No Holding The Charging Plug In. They Said They Don't Care And No They're Not Fixing It And To Expect My Tablet To Be Returned To Me Unrepaired Sometime In The Near Future. I Have Gotten The Run Around With Every Number I Dial Since They All Lead Back To The Same Customer Support Service Center. I Will Never Buy Another Asus Product Ever Again. Their Customer Survice And Warrenty Program Is One Big Joke...


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