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Original Comment Yes, I've called in 3 times now, only to be hung up on when talking to all 3 tech support people. ??? what is going on up there? I purchased a Bose Accoustimass 15, and called in to ask the diagram to wire it up to a Pioneer VSX-D601 & A VSX-D608 multi channel receiver..through the source, my DVD Player, and onto my Epson 8350 Projector...also have a Dual VCR Player that has 2 spots for tapes...one to record from the other one to make a copy thereof...I'd like to hook that up in there too. All 3 techs gave me the same runaround, by stating "we can't see your components so we can't really help you...in so many words or less....and, I'm thinking, HEY, I just gave you all the serial numbers & model numbers & brand names, so what, you're supposed to be a tech geek, and you don't have a computer you can feed my info into, to tell me where to run my wires too??? You're kiddin' me, right? All 3 then acted as though there was trouble on the line, like we'd lost power on the line, played some fake type noise, and disconnected me from them, after waiting a long time just to get through to a real person...all 3 times...piss me off!!! Then figured out why they pulled this stunt, as it was 5 & 10 till 6pm...quittin' time, I guess...pretty damn rude of you people! Bose is not the best system out there,,,sorry folks...so, you otta' do a much better job, before you lose even more loyal customers...you'll certainly not receive many new ones, with that kindaa' crap goin' on for you, internally...I know I'll never buy another Bose product ever again...Good Luck in the Future...you're gonna' need it!!! KENT HALL DALLAS, TEXAS

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