Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I got a smart phone for my work made over a dozen calls because I had multiple issues. I was unable to log onto he internet even though I was in areas with free wi-fi but in these same areas the phone would go onto the internet and start playing games even though it was in sleep mode. I ended up needing to call the police non emergency number in an area that I should have had internet but did not so I called 411 and asked for the non emergency number for the Chico police. It automatically connected me to the police in Southern California over 600 miles away I tried 30 times to get the correct number but every time it just auto connected to the previous number I was not able to request another number at all and tried everything I could think of to get it to work. I called Consumer Cellular and was told all of the charges would be removed but I would have to call back once the charges posted. When I called back I was told they would deduct $10 the bill is $45 because they are being charged by the 411 service I called 411 from a land line and was told that all charges would be reversed but the carrier had to request it. I never got the number am being charged $45 for services I never got.<br /> Bill

Feedback

Your Name

Your Email

Verification